300 Southgate Ave. Iowa City, IA 52240 319.688.8000

GUIDELINK CENTER

A Welcoming Center Offering Urgent Mental Health and Substance Use Care

Our goal is to provide easier access to immediate, onsite assessment and stabilization—outside of a hospital setting—for those 18+ years of age who are experiencing a mental health or substance use crisis.

24/7 Services

GuideLink Center is a community-initiated collaborative led by the Johnson County Board of Supervisors. It is designed to offer a welcoming space where experienced staff can deliver 24/7 services, including rapid assessment, triage, stabilization, and follow-up resources. The Center will have beds available for individuals who require stays of up to five days.

Who We Can Help

Our goal is to create an effective alternative for those in need who, until now, may have had no other choice than to go to an emergency room or be sent to a jail. Individuals will be able to walk into our center; be brought in by friends or family members; or be accompanied by law enforcement. You do not have to be a resident of Johnson County. Individuals over 18 years old will be provided care regardless of their ability to pay. Insurance may be billed if available; deductibles and co-pays may apply.

How We Can Help

GuideLink Center’s mission is to provide immediate care for adults facing emotional, mental health, or substance use challenges. We also will work with individuals and their families to provide support as they seek to transition to ongoing, follow-up resources.

Here are just a few of the situations in which an individual, their family, or local law enforcement might contact us for help:

  • People with personal stresses resulting in mental health or substance use crisis
  • An individual who is in the midst of a psychiatric or psychological crisis from a mental illness, depression, or suicidal thoughts who needs a quick response
  • An adult who is intoxicated and needs a safe place to sober up, but does not need to be in the ER or in jail
  • A mother who is experiencing a postpartum depression crisis and doesn’t know where to go
  • A family member who needs assistance in the middle of the night with an adult who is having a substance use crisis

Please note we are not equipped to handle medical or surgical emergencies, but minor medical first aid will be available, along with a telemedicine connection to UIHC’s emergency department when triage consultation is needed.

GuideLink Center Services

Behavioral Health Crisis Stabilization: Prompt evaluation and treatment for individuals presenting with acute symptoms or distress, including both 23-hour “crisis observation” beds that allow for a thorough evaluation, initiation of treatment and connection with follow-up services, as well as “crisis stabilization” beds for stays up to 5 days as necessary to restore individuals’ ability to maintain safety and return to the community. 

Sobering Service: A safe place where someone can be closely watched while they withdraw from alcohol or other substances, and includes an opportunity to examine one’s interest or need to become involved in substance use treatment

Detoxification: Provides a safe, medically supervised space for individuals to withdraw from drugs or alcohol and stabilize before engaging in a treatment program

Referrals to Affiliated Partners:

  • Community mental health services
  • Sub-acute stabilization services (beyond 5 day stays)
  • Substance use services
  • Peer support
  • General medical services
  • Housing support
  • Vocational support
GuideLink Center logo

Community Leaders

This effort is being led by the Johnson County Board of Supervisors and other key organizations and members of the community who serve on the executive and steering committees.

Community Partners

We’d like to thank these key partners who have helped GuideLink Center move from a vision to a reality.

Stay Updated

When operational, GuideLink Center will be open 24 hours a day, 7 days a week. If you would like to receive updates on GuideLink Center, please enter your name and email address below.